How do I cancel a sale?
If you need to cancel a sale for any reason, it’s a quick fix.
Go to Studio for desktop > Sales History and check the box next to the item, then
click Cancel Sale. You will be asked to confirm – cancellation cannot be undone!
Click Confirm and your item will be added to your available quantity.
Tip: If you cancel a sale by mistake, all you need to do is find the item in your available inventory and mark it as sold again. You will need to fill out the sale information again.
Related Articles
Can I edit sale information?
Yes! Go to Studio for desktop > Sales History and check the box next to the item, then click Edit Sale Details in the top right of the screen, make your edits, then click Save.Can I track where my items are for sale online?
Definitely! The Listed On column of your Inventory shows an icon for each of the marketplaces on which your items are listed. This allows you to view your online listing locations at a glance, and to easily spot which items are still to be listed. ...What if I sold multiple items and want to mark them all as sold?
?Congratulations on your multi-item sale! Follow the same procedure as you would to record the sale for a single item: Go to Studio for desktop > Inventory and check the box next to the items, then click Mark As Sold from the buttons that appear at ...How do I delete an item?
Note that any deleted items that have a sales history will be moved to your archive (Sales History in the desktop app) to maintain important sales information, but any items without such a history will be permanently deleted. In Studio mobile: To ...Does Studio connect to my website ?
Ronati Studio does not connect with websites. However, you can track where items are listed online using the Listed On field. To keep track of items you have added to your website, simply select 'My own website' from the list of marketplaces that ...