π Studio Access & Security
I cannot log in. How do I get access to my Ronati account?
No worries! Getting back into your Ronati account works much like other accounts you may have used. First, make sure that you are logging in with the correct email address (this would be the email you used when creating your Ronati account). Next, ...
How is my password secured?
Password security is essential these days. We do not store your password information in our Ronati systems at all. Instead, we use a trusted authentication platform, Auth0, to store your password information. Auth0 is an industry leader in password ...
How can I make my password more secure?
There are lots of great tips online for keeping passwords secure. The general rules about password security also apply to your Ronati account. Tips include: Use a combination of letters, numbers, and symbols, and make your password at least eight ...
Can someone else from my team access my inventory?
Currently, Ronati does not support multiple users on one account. Weβre working on this feature for the future! In the meantime, each company has one login to access account information. Does that mean I can share my login information with other ...
Who has access to my account information?
We value your account security. Only authorized personnel within our company who require access to your account information for the purpose of providing you with support and maintaining the platform have access to your account information.
Does Ronati share my personal information with other companies?
Never. We take your privacy very seriously and do not share your personal information with any third-party companies or organizations.
How do I update my email address?
To update your Ronati account email address, follow these steps: Go to Contact Information from your user menu at the top right of your screen. Click on "Change Email" and enter your new email address in the provided field. You will receive a ...